At Asasino Bazar (https://asasinobazar.com/), we provide warranty support for eligible products according to the specific warranty period and terms designated for each product. Please read the following terms carefully before submitting a warranty claim.

1. Warranty Periods & Required Documents

Warranty periods—such as a 7-day replacement warranty, 3-month, 6-month, 12-month, 18-month, or 24-month warranty—apply only to products where a warranty is explicitly stated in the product description.

To claim warranty support, you must provide:

  • The original product retail box and packaging.

  • The original cash memo, invoice, or valid Order ID from Asasino Bazar.

  • All original accessories, manuals, and attachments that came inside the box.

Warranty claims cannot be processed without the original box and valid proof of purchase.

2. Expired Warranty

Once the designated warranty period has elapsed from the original date of delivery, Asasino Bazar is under no obligation to provide free repair, replacement, or warranty servicing for that product.

3. Warranty Coverage

Warranty coverage applies strictly and exclusively to manufacturer defects and factory-related faults under normal usage conditions.

What is NOT covered under warranty:

  • Broken, cracked, scratched, dented, or physically damaged products.

  • Burnt components, electrical short circuits, power surge damage, or damage caused by using incorrect adapters/chargers.

  • Products damaged by water, sweat, moisture, rain, or any liquid ingress.

  • Defects resulting from misuse, improper installation, accidental drops, unauthorized opening, or third-party repair attempts.

  • Normal wear and tear over time (e.g., cosmetic fading, cable fraying, battery capacity degradation with usage).

4. Transportation & Courier Costs

  • For warranty servicing, the customer and Asasino Bazar will share transportation costs: 50% of the courier/shipping cost for sending and returning the product will be borne by the customer.

  • Alternatively, customers may drop off and pick up the warranty item directly at our designated point (if arranged in advance with customer support).

5. Repair & Replacement Terms

  • Repair Process: If the product is repairable, it will generally be inspected, repaired, and returned within 7 to 10 business days. Servicing time may vary depending on parts availability and technician workload.

  • Replacement: If a manufacturing defect cannot be repaired, Asasino Bazar may provide a one-time replacement with a new or identical unit, subject to stock availability.

  • Warranty Extension: Providing a repaired or replacement product does not restart, extend, or renew the original warranty period. The warranty continues from the original date of purchase.

6. 7-Day Replacement Warranty Terms

For products covered by a 7-day replacement warranty:

  • The claim must be made within 7 days from the delivery date.

  • The product must be returned in completely fresh, unused condition.

  • The original box, serial numbers, labels, protective films, and all accessories must be intact.

  • Products showing scratches, smudges, dirt, or signs of rough usage will not qualify for replacement under this clause.

Important Notice

Important: Physically broken, cracked, burnt, short-circuited, or liquid-damaged products are strictly ineligible for warranty repair, replacement, or refund under this Warranty Policy. Please inspect your item upon arrival and follow manufacturer operating instructions carefully.

Contact Us

To submit a warranty inquiry or claim, please reach out with your Order ID, product details, and description of the issue to: