At Asasino Bazar (https://asasinobazar.com/), we understand that a great shopping experience does not end when you place an order. Getting your purchase safely and conveniently to your doorstep is an essential part of our commitment to you.

We work with trusted courier partners to ensure that your orders reach you smoothly and promptly across Bangladesh.

1. Delivery Coverage

Asasino Bazar delivers to all 64 districts and major upazilas across Bangladesh. Delivery coverage extends to home delivery areas and courier hub pickup locations depending on local courier connectivity.

2. Delivery Charges

Delivery charges depend on your location, product weight/size, and the courier service selected:

  • Inside Dhaka: Communicated at checkout or during order confirmation.

  • Outside Dhaka / Sub-Dhaka: Communicated at checkout or during order confirmation.

  • Any applicable delivery charges will be clearly displayed or confirmed with you before your order is processed.

3. Order Processing & Dispatch

  • After placing an order, our team may contact you via phone or SMS to verify your order details and delivery address.

  • Confirmed orders are typically processed and dispatched within 24 to 48 hours, depending on stock availability.

  • Processing and dispatch times may be extended during public holidays, severe weather, or major promotional campaigns.

4. Estimated Delivery Times

  • Inside Dhaka: Usually delivered within 1 to 3 business days following dispatch.

  • Outside Dhaka: Usually delivered within 3 to 6 business days following dispatch.

  • Please note that unexpected circumstances—such as courier logistics issues, road strikes, adverse weather, or peak holiday volumes—may occasionally cause delays. We appreciate your patience in such situations.

5. Required Customer Information

To ensure seamless delivery, please ensure that you provide:

  • Your full name.

  • An active, reachable mobile phone number (and an optional alternate number).

  • Complete delivery address (house number, road name, area/thana, district).

  • A well-known nearby landmark to assist the delivery rider.

Please ensure someone is available at the provided address to receive the parcel and answer calls from the delivery agent.

6. Order Tracking

Once your package is handed over to our courier partner, a tracking number or courier update will be sent to you via SMS or email. You can track your shipment status online or contact our customer support for updates.

7. Failed or Unsuccessful Delivery

A delivery may fail if:

  • The customer cannot be reached over phone after multiple attempts.

  • The provided delivery address is incorrect, incomplete, or inaccessible.

  • The customer refuses to accept the parcel without a valid reason.

  • The customer repeatedly postpones delivery.

In such cases, the parcel may be returned to our warehouse. Re-dispatching the order may require the customer to advance the delivery fee.

8. Inspecting Your Parcel Upon Delivery

We strongly recommend checking the external packaging in front of the delivery person:

  • If the outer package is visibly torn, tampered with, or unsealed, please document it (photo/video) immediately and contact Asasino Bazar support right away before accepting or paying for the package.

9. Contact Us

For delivery inquiries or tracking assistance, please reach out to: